Returns & Exchanges

At 804store, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 30 days of delivery provided they are in original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the unworn items with all original tags attached into the original packaging to ensure they are protected during transit.

3

Ship the Package

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing